Summary
The Glendale Regional Airport faced challenges with its website, including limited accessibility for tenants and customers, outdated information, and inefficiencies in administrative communication. The team undertook a redesign and overhaul of the site with three primary goals. These included creating a more user-friendly interface, modernizing the website for long-term use, and integrating new payment portals to allow tenants and customers to pay fees and invoices remotely, streamlining the process for both users and administrators.